Frontline Incident Management
Capture incidents from the field in seconds, route ownership immediately, and keep resolution status visible to all stakeholders.
Operational Intelligence Layer
Unify industrial telemetry, incident response, and process improvement in one continuous loop.
OptiProc integrates real-time industrial data flow, structured incident response, and guided process assistance—powering a secure, multi-tenant operational ecosystem.
- Secure single sign-on
- Isolated tenant boundaries
- Audit-forward operations
- Real-time service insight
Use Cases
Built for modern operational teams
Guided Process Assistance
Support frontline teams with in-context process guidance grounded in operational knowledge bases and real-time troubleshooting assistance.
Industrial DataFlow Pipelines
Ingest manufacturing telemetry from SCADA, MQTT, AMQP, and Kafka, and dynamically filter, enrich, and route events with CNCF CloudEvents compliance.
Solution Flow
One connected system, from signal to action
-
01
Ingest
Connect source brokers (MQTT, AMQP, Kafka) and field inputs under secure, multi-tenant isolation boundaries.
-
02
Process
Run in-memory pipeline stages to validate, filter, and encapsulate message payloads into CNCF CloudEvents.
-
03
Coordinate
Route events to target adapters, alert operational teams, and deliver context-grounded operator assistance.
Capabilities
Enterprise-ready by design
Identity & Access
Unified sign-in, role-aware access, and permission boundaries that scale with organizational complexity.
Operational Observability
Track service behavior, request health, and workflow execution with end-to-end operational traceability.
Multi-Tenant Data Isolation
Tenant-aware architecture preserves data boundaries while supporting Row-Level Security (RLS) policies in PostgreSQL.
Multi-Protocol Ingestion
Connect and consume raw telemetry streams from AMQP (RabbitMQ), MQTT, and Apache Kafka brokers dynamically.
CNCF CloudEvents Standard
Promote highly interoperable event-driven messaging with automatic encapsulation into standardized envelopes.
High-Reliability Pipelines
Ensure guaranteed, at-least-once delivery with exponential retries and Dead-Letter Queue (DLQ) pathways.
Outcomes
What teams can expect
Reduce lag between issue detection, accountability assignment, and execution.
Move more ideas from submission to execution with less coordination overhead.
Keep operators, analysts, and leaders aligned around shared operational reality.
Product Experience
Operational command center
A unified workspace designed for clarity, speed, and execution across your operational workflows.
Next Step
Interested in seeing OptiProc in action?
OptiProc is designed for organizations that want disciplined execution and continuous improvement in the same operational system.